Frequently Asked Questions

How do I choose the right sauna for my needs?

Choosing the right sauna depends on factors like available space, desired features, budget, and personal preferences. Take our Sauna Finder Quiz to find the perfect sauna for your needs.

You can also learn more by reading this blog post, or you can read this 5 Best Home Saunas for First-Time Buyers post.

Do you offer installation services?

Our saunas are designed for easy assembly, but we currently offer installation services for Austin, Texas and surrounding areas. Contact us for more information.

What maintenance is required for a sauna?

Regular maintenance includes cleaning the interior surfaces, checking and replacing heating elements (if applicable), and inspecting the wood for any signs of wear or damage. We provide maintenance tips and can recommend products to keep your sauna in optimal condition. Read more about this on our blog.

How can I finance my sauna or cold plunge purchase?

We offer installment payments through Shop Pay to make purchasing a sauna more accessible. Just select Shop Pay as the payment option during checkout, and choose an installment option.

What is the warranty coverage for your saunas and cold plunges?

Our saunas and cold plunges come with manufacturer warranties that cover various components, such as heaters, chillers, controls, and structural elements. Warranty details may vary by product, and our team can provide specific information about coverage and terms.

What are the power requirements for saunas and/or cold plunges?

The power requirements for saunas and cold plunge chillers vary depending on the specific setup.

Traditional Saunas:

  • Typically need a dedicated 240-volt circuit.
  • Breaker sizes range from 20 to 60 amps, depending on the heater's wattage and the size of the sauna.

Infrared Saunas:

  • Can often be plugged directly into a standard 120-volt outlet.

Cold Plunge Chillers:

  • Typically require a dedicated 120-volt or 240-volt circuit, depending on the model.
  • Smaller chillers may operate on a standard 15 to 20-amp outlet, while larger commercial units might require a 30 to 50-amp circuit.

As always, it's essential to consult with a licensed electrician to ensure your electrical setup meets the specific requirements for both your sauna and cold plunge chiller.

How long does it take to heat up a sauna?

Heating times vary depending on the type of sauna and its size. Traditional saunas typically take 30-45 minutes to reach optimal temperature, while infrared saunas heat up more quickly, usually within 10-15 minutes.

How long does it take a chiller to cool the water in a cold plunge?

The time it takes for a chiller to cool the water in a cold plunge depends on several factors, including the size of the cold plunge, the initial water temperature, and the chiller's power.

On average, it can take anywhere from 1 to 4 hours to bring the water down to the desired temperature, typically around 50°F (10°C) to 59°F (15°C). Smaller units or chillers working with already cool water might take less time, while larger setups or starting with warmer water could take longer. For the most accurate estimate, it's best to refer to the specific chiller model's guidelines or reach out to us with questions about a specific model.

What is the difference between a dry sauna and a wet sauna?

The main difference between a dry sauna and a wet sauna lies in the humidity level and the method of generating heat. Here's a breakdown of each type:

1. Dry Sauna (Traditional Sauna):
- Heat Source: Dry saunas typically use electric heaters, wood stoves, or infrared lamps to heat the air inside the sauna room.
- Humidity: Dry saunas have low humidity levels, generally ranging from 5% to 20%. This low humidity allows for higher temperatures without feeling excessively hot and stifling.
- Temperature: Dry saunas typically operate at higher temperatures, often between 160°F to 200°F (71°C to 93°C). The intense dry heat helps induce sweating and promotes relaxation.
- Experience: In a dry sauna, you'll experience a very dry heat, which can be perceived as more intense due to the lack of moisture in the air.

2. Wet Sauna (Steam Room):
- Heat Source: Wet saunas, commonly known as steam rooms, generate heat by boiling water and producing steam. The steam is then dispersed into the room to raise the temperature.
- Humidity: Steam rooms have high humidity levels, typically ranging from 100% (fully saturated air) to 114%. The air feels moist and warm due to the presence of steam.
- Temperature: Steam rooms are generally kept at a lower temperature compared to dry saunas, typically around 110°F to 120°F (43°C to 49°C). Despite the lower temperature, the high humidity can make it feel equally intense.
- Experience: In a wet sauna or steam room, the moist heat can feel soothing and is often considered more gentle on the respiratory system. The high humidity can also open up the pores and help with congestion.

Key Differences:
- Dry saunas use dry heat with low humidity, while wet saunas (steam rooms) use moist heat with high humidity.
- Dry saunas are typically hotter (temperature-wise) than wet saunas.
- Dry saunas may feel more intense due to the dry heat, whereas wet saunas can feel more relaxing and easier to breathe in due to the steam.

Both types of saunas offer health benefits such as relaxation, improved circulation, detoxification through sweating, and potential relief from muscle tension. The choice between a dry sauna and a wet sauna often comes down to personal preference based on the experience desired and any health considerations.

Are saunas safe for everyone to use?

Saunas are safe for most people, but individuals with certain health conditions (such as heart disease, pregnancy, or high blood pressure) should consult with a healthcare professional before using a sauna.

Are cold plunges safe for everyone to use?

Cold plunges can be beneficial for many, but they aren't safe for everyone. People with heart conditions, high blood pressure, or other serious health issues should consult a doctor before using a cold plunge. Pregnant individuals and those with cold-sensitive conditions should also be cautious. Always start with shorter sessions and gradually increase exposure.

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I've placed my order. Now what?

Once you place your order, you will receive a confirmation email with all your order details. Keep this email for your records. We will then start preparing your order for shipment. When your order ships, you'll get another email with the tracking information. One to two days before delivery, our delivery team will call you to schedule your delivery appointment. You must be home to receive and sign for the delivery at the scheduled time.

When will my sauna get delivered?

Each sauna model has different lead times, which are marked on the product page. Some saunas are built to order, which may take longer, while others are in stock and ready to ship immediately. For the most accurate delivery estimate, please refer to the lead time information provided on the specific sauna’s product page.After your order leaves our warehouse, transit time to your location typically ranges from 3 to 7 business days.

How complicated is it to put the saunas together?

Our saunas are designed for very easy assembly. Typically, 1 to 2 people can put them together in around 2 to 6 hours, depending on the model. You'll find clear instructions with you sauna, making the process straightforward and hassle-free.

What can I place my sauna on top of?

For outdoor saunas, you can place them on a wooden deck, wooden platform, pavers, or gravel. If it's going on concrete decking or an existing deck, a rubber mat is optional but not necessary. For indoor saunas, they can sit directly on the floor, but you might want to use a rug or thin rubber mat to protect your existing floors and prevent any potential damage.

Have more questions? Contact us today to speak with a sauna expert and learn more about how owning a sauna can enhance your lifestyle and well-being.